We process all orders within 1-3 business days (Handling Time). Once shipped, the estimated delivery time to Australia and New Zealand is 6-12 business days (Transit Time). Total estimated delivery time: 7-15 business days.

Yes, we offer free tracked shipping to all addresses in Australia.

As an international brand, we store our inventory in centralized fulfillment centers in Asia and Europe to ensure efficient logistics and reduce carbon emissions by shipping directly to you.

We want you to be 100% satisfied. If our product doesn’t help you relieve tension or pain within 30 days of receipt, simply contact our support team. We will guide you through the return process for a full refund.

Yes, customers are responsible for return shipping costs unless the item arrived damaged or defective.

Your security is our priority. We use encrypted SSL security to ensure that your credit card information is 100% protected.